Event Log and Voice Recording

Voice calls are recorded on both the client and server sides of SmartPTT in MP3 format to a specified folder. The voice recording feature enables instant recall, so dispatchers can verify details of a call or managers can investigate
incidents.

SmartPTT logs all system events such as registration, voice calls, text messages, status change, radio kill, telemetry and GPS location into the database. SmartPTT uses MS SQL Server for data storage (SmartPTT setup package includes MS SQL Express free edition). 

Event logs are stored on both the client and server sides of the system. 

The event log can be filtered, grouped and sorted for searching and reporting. 

Based on incoming events, customized rules can be created within SmartPTT to perform specific tasks when an event occurs. For example if a piece of equipment fails and the failure is reported via telemetry, SmartPTT can automatically send a text message to the maintenance talkgroup reporting the failure, so that maintenance can respond without delay

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